Missed Appointment / Late Arrivals
We have a 48-hour cancellation policy.
Please inform us if you’re unable to attend your appointment otherwise you may be charged up to 100% of the appointment charge, which will be requested prior to the next appointment booked and a deposit may be required for future appointments.
If you are running late for your appointment please give us a call to let us know as soon as you can. We work to a very tight schedule throughout the day and being more than 15 minutes late can have a massive knock-on effect on the day’s appointments.
If you are more than 20 minutes late you may be asked to rebook your appointment for another day, and may have to pay a fee which will be added to your next appointment.
